Your Brand’s Match Point: Turn Experience into Advantage

Written by
Laura Lian Williams
Published on
September 16, 2025

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Your Brand’s Match Point: Turn Experience into Advantage

A few weeks ago, I had the pleasure of attending the US Open for the very first time. As someone who’s always admired the sport, stepping into Arthur Ashe Stadium was a dream come true. And while the matches were thrilling, what struck me most was this: the US Open isn’t only about aces and match points, it’s about how brands show up to play.

From the moment I walked through the gates, it was clear: design, storytelling, and strategy were in full rally. Every sponsor activation wasn’t filler, it was part of the game plan, intentionally crafted to capture attention and deepen loyalty.

Top 3 Must-Do’s at the US Open:

🍹 Sip the Signature Honey Deuce
No trip is complete without the Grey Goose Honey Deuce, a mix of vodka, lemonade, raspberry liqueur, and honeydew melon (tennis) balls. In 2024 alone, more than 550,000 were sold.

👕 Score Exclusive Merch
From the limited-edition US Open x US Polo Association / Ralph Lauren tees to this year’s Polo Bear merch, the merch lines are almost as competitive as the matches themselves. Check out my cute shirt below!

👀 Watch a Match
Arthur Ashe Stadium may host the legends, but the outer courts offer raw, close-up excitement from juniors to doubles to wheelchair athletes where you see the next generation of champions emerge.

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Why It Matters

The US Open proves that when brands serve up intentional experiences, the return is always advantage-you.

Some of the standout things American Express did in their Fan Experience Pavilion that my sister and I enjoyed:

🎾 Court POV: Fans can step onto a mini court, pick up a racquet, and create a video capturing their rally. It’s designed to be shareable, fun, and give folks that “I played” feel.

🎾 Refresh Station: Complementary cool-downs with things like dry shampoo, facial mist, sunscreen, hair ties etc. Realizing people might be hot and sweaty from a long day, they provided ways for them to stay fresh.

🎾 Glow Tennis: Turning play into a spectacle with a mixed-reality game. The visuals and interactive setup draw crowds and create Instagram-worthy moments.

🎾 Custom Tennis Ball: Allows fans to personalize their own keepsake. It's a branded item you’ll actually hold onto.

🎾 Card Member Lounge: With exclusive perks for AMEX cardholders only, Hat Patch Bar for creating custom patches, Lace-It-Up Station for styling / customizing laces / charms, and special tasting flights of signature drinks.

This isn’t sideline spending, it’s championship-level ROI. “The 2024 US Open Championships was estimated to generate $118.23 million in sponsorship revenue.” (BusinessWire)

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Is Your Brand Ready to Play Center Court?

Let's Serve It Up

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